Contact Us

Your request will be responded to during working hours.

Customer Service Hotline: +1 (800) 566-0238
Our Working Hours: Monday to Friday 8:00 am - 17:00 pm (UTC -6)
Send an E-mail: [email protected]
Frequently Asked Browse the most asked questions from our customers
What types of cigars do you offer?
The cigars we offer come in a vast array of sizes and shapes or “vitolas” to accommodate the varying preferences of cigar enthusiasts.
How should I store my cigars?
Great Cuban cigars require a humidor. Storing cigars correctly will make cigars even better.
Are your cigars authentic?
All our cigars have markings of genuineness that include an authenticity seal that has a unique barcode and hologram.
What are the best cigars for beginners?
For beginners, it's best to start with cigars that are mild to medium in strength, as these offer a smoother experience. Some great options include brands like Montecristo, Romeo y Julieta, and H. Upmann.
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